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*Latest News*

NEW

Humber Independent Homocide Inquiries published: Location News 06.05.09

DH:Supplementary guidance - IMCA access to patient records under S130B: Location News 05.05.09

MoJ MHU: Revised Guidelines for Psychiatric / Social Supervisors : News 19.03.09

National Mental Health Development Unit to succeed NIMHE : News 18.03.09

Social Circumstances Report: compliance with TS:MH Practice Direction: News 17.03.09

DH issues Guide to IMCA Service: Location News 09.03.09

DH publishes DoLS Guide for Families & Carers: Location News 09.03.09

David Gonzales Inquiry published: Location News 04.03.09

DH : Standard Forms for DoLS published: News 02.03.09

AJTC Stakeholder Advisory Gp on the MHRT - Latest papers: Location News 24.02.09

SCMH: Diversion - a better way for Criminal Justice & MH: Location News 23.02.09

NIMHE: Headspace Toolkit for Young People: Location News 17.02.09

DH publishes MCA DoLS Guides for PCTs.LAs Hospital & Care Homes : Location News 17.02.09

TLR: CA Use of S47 at end of sentence :Location News 09.02.09

DH publishes details of statutory Advocacy qualifications: Location News 06.02.09

Rethink / NIMHE : MHA - essential information for parents & carers : Location News 06.02.09

Min of Justice : Mentally Disordered Offenders Statistics 2007:  Location News 05.02.09

MHAC publishes interim guidance on Second Opinion service re SCT patients: Location Newsfeeds 29.01.09

NIMHE: The legal aspects of the care & treatment of children and young people: Location Newsfeeds 27.01.09

DH: Valuing People Now - a 3 Year Strategy for People with LD: Location Newsfeed 19.01.09

Protection of Vulnerable Adults Scheme for England & Wales: Location Newsfeeds 19.01.09

NHS starts Inquiry into the deaths of People with Learning Disabiliies: Location Newsfeeds 19.01.09

AJTC Stakeholder Group - Tribunal Service Mental Health : Location Newsfeeds 15.01.09

RCPsych publishes new standards to protect young people on adult psychiatric wards: Location Newsfeed 14.01.09

DH NHS Records Management Code of Practice Pt 2 : Location Newfeeds 12.01.09

Invitation : Pilot of assessment tool re safe & appropriate accomodation CYP : Location Newsfeeds 12.01.9

MoJ Deaths in Custody 2008: Location Newsfeeds 06.01.09

MCA /DoLS - Consultation on further Regulations: Location Newsfeeds 22.12.08

NIMHE publishes IMHA Services - Guidance for Commissioners: Location Newsfeeds 19.12.08

DH publishes IMHA Regulations: Location Newsfeeds 18.12.08

DH publishes 'What are the MCA DoL Safeguards' Leaflet : Location Newsfeed 16.12.08

MHF:BME Communities failing to benefit from MCA provisions: Location Newsfeeds 11.12.08

DH: Standard Contract for MH/ LD services published: Location Newsfeeds 11.12.08

HL :Savage v South Essex Foundation NHS Trust- Medical authorities have duty to prevent suicidal patient succeeding: Location Newsfeeds 11.12.08

NPSA : 7 Steps to Patient Safety in Mental Health : Location Newsfeeds 08.12.08 

HM Inspector of Prisons (Scotland): ' Out of Sight' Report - Location Newsfeeds 05.12.08

RLB MH Briefing: Hospital Managers - a new approach to Conditional Discharge? - Location Newsfeeds 04.12.08

Survey finds Scots Psychiatrists 'slightly more positive' about new MHA :Location Newsfeeds 03.12.08

SCMH : New CJS Report - On the Outside : Location Newsfeeds 02.12.08

Study calls for less security on mental health wards: Location Newsfeeds 02.12.08

R (on the application of JR) v SS Justice [2008]UKHL 68 Law Report: Location Newsfeeds 02.12.08

RCPsych training materials / modules for Psychiatrists on DoLS: Location Newsfeed 01.12.08

HL rules on investigation necessary for a near death incident whilst in custody: Location Newsfeeds 28.11.08

Healthcare Commission publishes 'Count Me In' survey 2008: Location Newsfeeds 27.11.08

CSCI : Annual Star ratings for Adult Social Care published : Location Newsfeeds 27.11.08

NIMHE: PDF - Final version MHA 07 Implementation Workbook: Location Newsfeeds 21.11.08

Times Law Report : House of Lords -State's positive obligation under Article 3 not absolute: Location Newsfeeds 20.11.08

Sample Scheme of Delegation -MHA Managers duties & responsibilities : Location Newsfeeds 20.11.08

Tribunal Service Mental Health launches audit re Hearing room accomodation & use of secure email: Location Newsfeeds 18.11.08

SCMH: Review of Offender Behaviour Programmes for people with Mental Health Problems: Location Newsfeeds 14.11.08

NHS Confederation: Implementing the MHA 2007 : Location Newsfeeds 05.11.08

MHA 2007 : Mental Health Alliance statement : Location Newsfeeds 03.11.08

DH : MHA 2007 - Frequently Asked Questions : Location Newsfeeds 03.11.08

DH: Quick links to key MHA documents: Location Newsfeeds 03.11.08

Mental Health Bulletin : First report and experimental statistics MHMDS : Location Newsfeeds 31.10.08

MHAC : Revised MHAC1 & MHAC 2 Forms : Location Newsfeeds : 31 Oct 2008

MHAC : Second Opinion Request Forms for SCT / non SCT users : Location Newsfeeds 31.Oct 2008

DH: MCA Deprivision of Liberty Safeguards - Draft standard forms: Location Newsfeeds 30.10.08

NIMHE : Mental Health Act 2007 : New Roles guidance : Location Newsfeeds 30.10.08

Tribunal Service: HESC Chamber Practice Direction ( Final Draft) : Location Newsfeeds 29.10.08

Tribunal Procedure(First Tier) ( HESC Chamber) Rules 2008: Location Newsfeeds : 29.10.08

Metropolitan Police Service - Policing Mental Health Revised SOP: Location  Newsfeeds 27.10.08

Office of Public Guardian : Review of MCA 2005: Forms,supervision & fees : Location 24.10.08

Care Quality Commission launches consultation on Enforcement policy:Location Newsfeeds 24.10.08

CSIP Implementing the MHA 07 - Update 11 :Location Newsfeeds 21.10.08

MHA 07: Guidance on Extension of Victims rights under the Domestic Violence,Crime & Victims Act 2004 : Location Newsfeeds 17.10.08

Revised DH MHA Patient Information Leaflets published:Location Newsfeeds 16.10.08

Healthcare Commission Annual 'Healthcheck' published :Location Newsfeeds 16.10.08

Jones : Mental Health Act Manual - New Edition published : Location Newsfeeds 15.10.08

Prescription Charge Exemption - SCT patients : Location Newsfeeds 14.10.08

DH :WHO report shows mental health services in England leading the way in Europe: Location Newsfeeds 10.10.08

MHA 83/07 New Statutory Forms : Availability information : Location Newsfeeds 10.10.08

DH:Human Rights in Healthcare - a local framework for action : Location Newsfeeds 07.10.08

RCPsych publishes standards for use of S136: Location Newsfeeds 06.10.08

Law Society predicts ECHR challenges to MH Legislation: Location Newsfeeds 01.10.08

Childrens Commissioner : Report on Young People's experience of treatment on Adult wards: Location Newsfeeds 01.10.08

CSIP Supervised Community Treatment - a Practitioners Guide: Location Newsfeeds 26.09.08

CSIP Information on availability of new Statutory Forms: Location Newsfeeds 26.09.08

Reference Guide Replacement for MHA Memorandum published: Location Newsfeeds 18.09.08

London MHA Leads; specimen SCT policy : Location Newsfeeds 12.09.08

MHA Code of Practice for Wales published: Location Newsfeeds 11.09.08

Healthcare Commission User Survey 2008 - Community MH Services : Location Newsfeeds 11.09.08

SCMH Briefing - Police & Mental Health : Location Newsfeeds 03.09.08 

Revised Draft HESC Chamber / Upper Tier Tribunal Rules published : Location Newsfeeds 01.09.08

Deprivation of Liberty Safeguards - Publication of DoLS Code of Practice: Location Regional Group briefing 27.08 & Newsfeeds 28.08.08

CSIP Training Programme Materials : Location Newsfeeds 27.08.08

Deprivation of Liberty Safeguards : Regulations : Location Newsfeeds 22.08.08

ADSS:Guidance to LSSA's on the AMHP role: Location Newsfeeds 11.08.08

DH: MHA 2007 Commencement No 7 + Transitional Arrangements Order 2008: Location Newsfeeds 11.08.08

DH : MHA 1983 Approved Clinician (General) Directions: Location Newsfeeds 01.08.08

DH: Implementation MHA 2007 - Transitional arrangements : Location Newsfeeds 01.08.08

First Report of IMCA Service : Location Newsfeeds 29.07.08

MHAC Consultation on SCT arrangements: Location Newsfeeds 25.07.08

Healthcare Commission : Acute Inpatient MH Service Review: Location Newsfeeds 24.07.08

DH A MH Currency Model (PbR):Location Newsfeeds 17.07.08

Psychiatry facing ID crisis on 2ooth birthday: Location Newsfeeds 08.07.08

HL Debate: s136 facilities: Location Newsfeeds 04.07.08

SCMH : Prisoners need urgent help for trauma+ Abuse :Location Newsfeeds 02.07.08

New HESC Tribunal structure incorporating MHRT - draft rules: Location Newsfeeds 12.06.08

ECHR : N v United Kingdom : Location Newsfeeds 09.06.08

ADASS vision: Mental Health - into the mainstream: Location Newsfeeds 09.06.08

Law Report:Effect of late compliance on lawfulness of S37 Order: Location Newsfeeds 27.05.08 

Rampton Patients lose smoking ban appeal: Location Newsfeeds 20.05.08 

DH responses to consultation exercises: CoP/ secondary legislation: Location Newsfeeds 09.05.08

MHA Secondary legislation published: Location Newsfeeds 07.05.08

MHA Revised Code of Practice & summary of changes laid before Parliament: Location Newsfeeds: 07.05.08

MHA 07 Commencement Order No:5 & related Guidance - Transfers between PoS :Location Newsfeeds 24.04.07

CSIP London & SE MHAA Implementation Event -Materials: Location Newsfeeds 21.04.08

NMC publishes new Code of Conduct: Location Newsfeeds 21.04.08

Legal Services Commission: Mental Health Fixed Fee Briefing: Location Newsfeeds 04.04.08

Min Justice: Guidelines for RMO's - Leave of absence restricted patients: Location Newsfeeds 03.04.08

CA decision R v Sec State for Justice: referral to MHRT: Location Newsfeeds 31.03.08

CPA Care Co-ordinatior Competencies and job description: Location Newsfeeds 28.03.08 

New CPA Service User  Information: Location : Newsfeeds 25.03.08

Refocusing the CPA - Practice Guidance published :Location:Newsfeeds 20.03.08

Review of 26 London MH Homocides - Veritas / Capsticks:Location Newsfeeds 14.03.08

CSIP: clarification re transitional training arrangements-RMO/S12:Location Newsfeeds 12.03.08

JCHR: A Life like any other? Human Rights of Adults with Learning Disabilities: Location Newsfeeds 10.03.08

RCPsych response to MHA Code of Practice Consultation: Location Newsfeeds 03.03.08

Patient Suicide: Compensation claims under the HRA: Location Newsfeeds 22.02.08

Healthcare Commission:Audit of Violence: Location Newsfeeds 14.02.08

Hafal response to consultation on Welsh Code of Practice:Location Newsfeeds 07.02.08

Mental Health Alliance: response to MHA Code of Practice Consultation:Location Newsfeeds 01.02.08

MHAC 12th Biennial Report 'Risks Rights & Recovery' published: Location Newsfeeds 31.01.08

DH announces Review of Diversion pathways from CJS/Prison: Location Newsfeeds 30.01.08

CSIP Top 10 Myths and Confusions -MHA 2007 Location Newsfeeds 22.01.08

Savage v South Essex Partnership NHS Foundation Trust: CA outlines test for Hospital's breach of right to life Location: Newsfeeds 15.01.08

SCMH:Community Orders and Mental Health Treatment Requirement:location newsfeeds 10 Jan 

CSIP/ NIMHE Supporting MHA 2007 Implementation conference series: Location Newsfeed 03 Jan

DH Draft MHA Guide : Location Newsfeeds 20th Dec 

MHLA - Impact of Legal Aid changes on Mental Health Representation:Location Newsfeeds 17 Dec

MHA 2007 - consultation on Code of Practice and related secondary legislation for WALES : location MHA 2007 - WALES 

MHLA agrees Code of Conduct for Members: Location Newsfeeds 06Dec

In Job Vacancies :

Acting MHA Administrator opportunity : St Lukes Hospital Group - Jan 10

Associate MHA Hospital Managers : St Lukes Hospital Group

 

 Mental Health Act Administrator opportunity: Cygnet opens new hospital in Derby Spring 2010

 

 

 

 

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Terms & Conditions

TERMS AND CONDITIONS OF SALE, DELIVERY, REPAIR AND SERVICES

Unless otherwise agreed in writing, the sale, delivery, repair and service shall be subject to the following terms and conditions:

DEFINITIONS:
The "Seller" means the person contracting to sell Goods.
The "Buyer" means the person contracting to buy Goods
The "Goods" means the goods the Buyer contracts to buy or the goods the Seller contracts to sell, which may be specified in the order acknowledgement or other appropriate document and where the context so permits includes units, parts, accessories, repairs and service.

1. PRICES
The prices shown are only applicable to purchases made via the Seller and are shown in Sterling. Tax charges are available for display during the initial phase of shopping before any payment details are entered and can be calculated for the contents of your shopping cart.

2. DELIVERY
Orders are normally despatched promptly, 1-2 days from receipt of order. Delivery times and dates specified by the Seller are given and intended as an estimate only, if the Seller cannot deliver within 10 days the buyer will be informed immediately and, with their agreement, arrange another time for delivery. If we cannot agree another time for delivery the Buyer will receive a full refund.

3. TERMS OF DELIVERY
Delivery is ex works, Ipswich Suffolk, and shall be deemed effective when the Goods are declared available for despatch or collection.

4. PAYMENT AND INTEREST
Payment can be made either by credit card or a cheque.

5. RETURNING OF GOODS
5.(a) We will refund or replace at no extra cost any products damaged before or on delivery, if you notify us by telephone or in writing within 7 days of their receipt.

5.(b) We will replace at no extra cost any products which have been lost in transit if you notify us by telephone or in writing within 21 days of us receiving your order or the delivery date of the products, whichever shall be the later.

5.(c) CANCELLATION RIGHTS
The buyer has the right to a 7 day cooling off period, commencing the day after goods are received, in which to cancel their order for whatever reason. the customer chooses to exercise these rights they must return any goods supplied to them.

Your money will be refunded within 30 days of cancellation. Please return the goods using the method by which they were sent. A deduction will be made from the refund to cover the direct cost of collecting the goods if you have not returned the goods within this period. You are responsible for the cost of returning unwanted goods or having the goods collected.

Company Name customer services contact details are as follows:

Monday-Friday 9:30am to 4:00pm
Calls at standard rate.
Tel. 01473 280111
Fax. 01473 231850
Email:

6. CLAIMS

6.(a) DESIGN
The Buyer must ensure the Goods are suitable for his particular purpose. In placing an order the Buyer acknowledges that it has not been induced by any representation by or on behalf of the Seller which has not been confirmed in writing to or by the Company. Should the Buyer effect onward sale or supply to a third party, all products should be delivered in the original packaging, instructions and labeling.

6.(b) LIABILITY FOR INSTALLATION AND USE
The Seller shall not be liable for any defect or damage arising from overheating or corrosion other than where a design has been supplied by the Seller and installation/application instructions have been correctly implemented. The Seller shall not be liable in the event that the Buyer's use of the Goods is contrary to any general standards or regulations in force from time to time. Furthermore, the Seller shall not be liable for any defect or damage arising out of improper use or misuse or arising from any application contrary to general acknowledged practices.

6.(c) SERVICE BEYOND OUR LIABILITY
The Buyer may request the Seller to service Goods supplied by the Seller. If the serviced Goods prove to be free from any defect warranted by the Seller, the Seller reserved the right to charge service fees from the Buyer and the Buyer agrees to pay such service fees to the Seller. Charges for making repairs to Goods not included by the warranty shall be subject to the Seller's current service fees.

7. COMPLAINTS PROCEDURE
We endeavor to respond to all complaints within five working days, and if we need to investigate your query further we will advise you.

Please send an email to: or contact customer services.

8. SPECIFICATIONS
Specifications, indications of performance and other descriptions in the Seller's catalogues, brochures, price lists and advertising material are based on test conditions. Actual performance depends on the power supply, the environment and installation conditions. The Seller does not warrant performance to these specifications in each installation. The Seller varies the specification and modifies Goods as part of regular product development in accordance with the applicable quality standards and provisions resulting in variations of performance specifications and other descriptions.

9. RETENTION OF TITLE
Any design, drawing, description model, sample and/or the like shall remain the absolute property of the Seller and the Buyer shall, if so requested by the Seller, return such design, drawing, description, model, sample and/or the like to the Seller. The Buyer shall have no right to use or transfer or assign any drawing, description model, sample and/or the like to any third party without the prior written consent of the Seller.

10. LAW
The proper law applicable to all contracts between the Seller and the Buyer is that of England.

Your statutory rights are not affected by any of these business terms.

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